Financial Counselling

We work with people who are struggling to manage their finances because of gambling.

Who can access this service?

We work with people who are struggling to manage their finances because of different reasons. This could be because of gambling or being involved in the share market.

What support is available?

We provide free services to help people:

  • understand their budget and their situation and how to prevent further difficulties.
  • manage all type of debts.
  • deal with debt collectors.
  • plan for mortgage, electricity, gas, and other essential services bills.
  • understand and appropriately respond to legal action related to debt.

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Notice

We are closed from 3:00pm 24 December 2025 – 9:00am 2 January 2026. In an emergency please call Triple Zero (000). If in crisis call Lifeline on 13 11 14. For a Domestic or Family Violence emergency call Domestic Violence Gateway on 1800 800 098.